Refund Policy

Welcome to the Refund Policy of QUORINAVEX. We strive to ensure that our customers are satisfied with their purchases and experience on our website. Please read the following policy to understand your rights and the procedures regarding refunds.

1. Eligibility for Refunds

• Refund requests must be made within 30 days of purchase to be considered.
• Only products that are faulty, defective, or significantly different from what was described are eligible for a refund.
• Digital products are non-refundable unless proven defective.

2. Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Items purchased during sale events, unless otherwise stated

3. Refund Process

1. To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for the refund.
2. Once your request is received, we will review and notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

4. Exchanges and Replacements

We only replace items if they are defective or damaged. If you need to exchange a product, send us an email at [email protected].

5. Contact Information

For any inquiries regarding refunds or other concerns, please reach out to us:

Email: [email protected]

Phone: +1 (234) 567-8910

Address: 123 Quorinavex Lane, Suite 456, New York, NY 10001, USA

Thank you for shopping with QUORINAVEX.